Zimt

Customer Support Through Slack

Your team lives in Slack. Your customers send support messages. Zimt connects them.

No dashboard. No context switching. Just customer messages appearing in your Slack #support channel. You reply in Slack. They see it in the chat widget.

The Problem You Know

You're a small SaaS team. 5 people. Everyone lives in Slack.

You pay €75/month for Intercom

But nobody checks it because you're all in Slack

Customer messages sit for hours

Customers get frustrated. You feel guilty.

You think: "Why can't these messages just appear in Slack?"

That's Zimt

Customer clicks chat bubble → types message → appears in your Slack #support channel → you reply in Slack → customer sees your reply.

Chat Widget
The bubble on your website that customers click
Zimt Backend
Routes messages between widget and Slack
Your Slack
Where your team sees and responds to messages

How It Works

1

Customer sends message

Widget → Zimt → Slack channel. Message appears: "john@acme.com says: How do I upgrade?"

2

You reply in Slack

Slack → Zimt → Widget. Customer sees your reply instantly. Back and forth. Like texting.

Who It's For

Perfect For

✓ Small SaaS teams (5-15 people)

✓ Already use Slack every day

✓ Get 5-50 support messages per day

✓ Find Intercom/Crisp too expensive

✓ Want something simple that works

Not For

✗ Big companies with support departments

✗ High volume (100+ messages/day)

✗ Teams that need complex features

✗ Companies not using Slack

Why It's Better

Simpler

No dashboard to learn. It's just Slack.

Faster

Reply where you already are. No context switching.

Cheaper

€19/month instead of €75+/month.

Easier

5 minute setup. Copy/paste one line of code.

Simple Pricing

€19/month. That's it.

€19
per month
Unlimited messages
Slack integration
Chat widget
5 minute setup

Get Early Access

Be the first to know when Zimt launches. No spam, just updates.